MrNaz Posted January 5, 2021 Share Posted January 5, 2021 When creating a time entry on a ticket using the RMM, the reports in the PSA do not reflect the start time correctly. In fact, they report a date, which is clearly incorrect given that the column is supposed to show a time. We have found a workaround, which is to open the ticket in the PSA, open the time entry, and then click save without changing anything. Once this is done, the ticket shows up correctly in the PSA report. Link to comment Share on other sites More sharing options...
Administrators Paul Posted January 6, 2021 Administrators Share Posted January 6, 2021 Hi @MrNaz, Thanks for the report. We have identified the problem and this will be resolved in the next release coming out next week. -Paul MrNaz 1 Link to comment Share on other sites More sharing options...
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