MrNaz 0 Posted January 5 Share Posted January 5 When creating a time entry on a ticket using the RMM, the reports in the PSA do not reflect the start time correctly. In fact, they report a date, which is clearly incorrect given that the column is supposed to show a time. We have found a workaround, which is to open the ticket in the PSA, open the time entry, and then click save without changing anything. Once this is done, the ticket shows up correctly in the PSA report. Quote Link to post Share on other sites
Administrators Paul 185 Posted January 6 Administrators Share Posted January 6 Hi @MrNaz, Thanks for the report. We have identified the problem and this will be resolved in the next release coming out next week. -Paul MrNaz 1 Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.