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Need help to reinstall the agent


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So, i downloaded the Pulseway_64 to windows, and installed and runned it, and was all ok. Then i turned of the pc and when i came back some time later, and the agent just vanished, was NOWHERE. Then i tried to reinstall it, but a messsage said "Error 1001. The specified service already exists". Then i tried to clean the pc from any pulseway file and reinstall, but ended in the same place. May someone help me?

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Hi there,

Chances are that the agent was installed under a different user. You can reinstall it by deleting the service registration by running as an administrator:

sc delete "PC Monitor"

You don't really need to reinstall it, just open the Pulseway Manager app from C:\Program Files\Pulseway\PCMonitorManager.exe


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I followed the advice above and it didn't remove the service. The installer continued to stop with "Error 1001"


I removed the following folder from the registry and then rebooted (IMPORTANT YOU MUST REBOOT)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PC Monitor


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