PSA Product Quote

[Gary Haberl]

Hi,

In the PSA Product Quote, I can only add a hardware item once to a quote.  So if I have a "Generic" item i want to use in a quote, and change the description, I can only add it once.  So, If I am using Generic items in quotes (Product Items) and I want to put it in the quote more than once, I have to do it as a Service Quote.

Can it be changed so we can add a product item more than once in a product quote.  Then I don't need to use service quotes to send out product quotes.

 

[Chris]

Hi Gary,

Thank you for reporting this. We will need to check with developers to see if this is the correct functionality.

[Gary Haberl]

Thank you Chris.

Any update? Is this correct, only add inventory items once to product quotes?

[Chris]

Hi Gary,

Thank you for reporting this. This is an error in our application, we are planning to fix it into the future release.