Hi,

In the PSA Product Quote, I can only add a hardware item once to a quote.  So if I have a "Generic" item i want to use in a quote, and change the description, I can only add it once.  So, If I am using Generic items in quotes (Product Items) and I want to put it in the quote more than once, I have to do it as a Service Quote.

Can it be changed so we can add a product item more than once in a product quote.  Then I don't need to use service quotes to send out product quotes.

 

Hi Gary,

Thank you for reporting this. We will need to check with developers to see if this is the correct functionality.

Thank you Chris.

Any update? Is this correct, only add inventory items once to product quotes?

Hi Gary,

Thank you for reporting this. This is an error in our application, we are planning to fix it into the future release.