Hi,

When entering a quote by opportunity or a service quote, you can choose an "item" to sell (inventory item) and then change the item description. When you are quoting products this way, you can NOT change the item description.

Is there a way to change an item description when quoting an inventory item via a product quote? We want to have a generic item we can choose and then change the description for the quote. (i.e. We want to put in Generic Cable, and use if for cable sales, like HDMI cable.)

From Product Quote

From service Quote

 

Hi Gary,

Thank you for reporting this. This issue will be fixed in PSA version 4.0.11.