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Invoice Template Issue

Colm Whelan
in General

Featured Replies

Posted

When adding a taxable discount to an invoice the resulting tax calculation does not take the negative tax into account in the total tax calculated.
How can this be remedied?

  • 4 months later...

I just discovered this and sent a message to support. This is super scary. We need to be able to trust that the math is correct in invoicing, ESPECIALLY when dealing with tax authorities. The invoicing is calculating the tax BEFORE the discount. It needs to be reversed. The tax should only calculate AFTER all discounts. Please let us know how soon this can be fixed.

  • 3 weeks later...
  • Staff

Hi Matt,

This functionality can is configured from the Admin -> Finance -> Discount Type. For more details regarding this please check the following link.

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The calculations are correct, however the tax amount and total amount after applying the discount is displayed incorrectly - his issue will be fixed into the release of Pulseway PSA version 4.0.13

  • 2 months later...

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