TAPTech Posted September 7, 2017 Posted September 7, 2017 We are an MSP, and it would be great if we could give our clients remote desktop access to their systems. A username/password combination that only had permissions to a specific machine and no access to the dashboard or agent.
Staff Chris Posted September 11, 2017 Staff Posted September 11, 2017 Hi all, If you are using the Pulseway Team subscription, then this option is already possible. You will need to create new user account for your client and then configure this account as an associated account for the required systems. Read more about this from here. Regarding blocking the access to the Pulseway dashboard - you will need to enter his account details in to the Pulseway Manager and then open the Account details -> Security -> IP Restrictions and configure it: Allowed IP adresses -> Single IP address 0.0.0.0 and tick the checkbox 'Dashboard'.
TAPTech Posted September 12, 2017 Author Posted September 12, 2017 We're on the MSP plan and believe this is particularly applicable to this market segment.
Staff Chris Posted September 13, 2017 Staff Posted September 13, 2017 The MSP plan and the Team plan are both the same
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