Jeremy Otten Posted August 6, 2016 Posted August 6, 2016 At this moment we use groups to see logical seperation between our customers that we monitor. But when we select Roles.. for AD, Vmware or whaterver management.. we do not see a logical seperation.. When customers have alot of the same (standard) server names.. we cannot see which server is for which customer.. As you set this product in the market as an MSP product (also) more logical seperation should be possible...
Administrators Paul Posted August 6, 2016 Administrators Posted August 6, 2016 Hi Jeremy, We've tried to improve that by introducing tags. We've seen successful implementation of tags with the following pattern: client-name client-name-role or client-name client-name-site client-name-site-role Right now we're on the verge of publishing the 4.9 release which will introduce another way of logically grouping systems by creating system scopes. A system scope is a collection of groups, tags and system types and you can use them to easily find customer systems. 4.9 will go live on Monday, I'm looking forward for your feedback. -Paul
Jeremy Otten Posted August 6, 2016 Author Posted August 6, 2016 How do I add tags then? (still on a per system.. cumbersum -- decentralized way i presume..)
Administrators Paul Posted August 6, 2016 Administrators Posted August 6, 2016 You can add tags from the mobile apps or web app on the system details view. You have to add them per system but at least it's centralized . -Paul
Jeremy Otten Posted August 6, 2016 Author Posted August 6, 2016 Well then centralized with let labour for us please.. add smart sorting and mass action capabilities. Paul and Rick 2
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