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"The service is trying to update the remote desktop components"


mwgoff75
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  • 3 years later...
On 4/25/2016 at 12:29 PM, mwgoff75 said:

The above message has been listed in the user sessions for Remote Desktop for several days now and won't let me connect to the machine.

I've gotten this message a few times from some users computers that I'm trying to remotely connect to. Is there a fix for this?

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Hi John,

In order to resolve this issue, please restart the Pulseway service on that system by running the following PowerShell command from the Pulseway WebApp.

restart-service pulseway

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