PCMonitorSrv consuming I/O disk reads

[Labsy]

Hi,

is it normal that PCMonitorSrv is hanging on so much DISK READ I/O? It consumes 90% of all disk I/O reads on Windows Server, where all Windows services, Exchange and Oracle DB do not consume alltogether the rest 10% disk I/O:

[Chris]

Hi,

Do you have any directory notifications enabled? What plugins did you install on that system?

Chris

[Labsy]

Hi,

not that I am aware of. Same for plugins.

BTW...when I look at momentary I/O impact, PCMonitorSrv.exe is NOT consuming a lot of I/O at the moment. But as counter is so big, I guess it is using intensive I/O at some other times, maybe at night.

[Chris]

Hi,

Can you please send an email to support [at] pulseway [dot] com? I'll escalate your request L2 technical support and they'll be able to assist you further.

Chris

[Labsy]

Hi Chris,

did you ever resolve this issue? I have dozen of servers with same symptoms - Pulseway service is top disk I/O Reader:

 

Typically I have NO plugins installed, and under settings on all servers selected those features:

• SYSTEM --> NETWORK --> Display Ping Response from some IP
• SYSTEM --> SERVICES --> Selected to manage all Auto-start services
• SYSTEM --> FILE BROWSER Enabled
• SYSTEM --> REMOTE DESKTOP Enabled
• MODULES --> MANAGE --> Active Directory
• MODULES --> MANAGE --> Exchange
• MODULES --> MANAGE --> IIS
• MODULES --> MANAGE --> SQL Server
• MODULES --> MANAGE --> Windows Server Backup
• NOTIFICATIONS --> Services
• NOTIFICATIONS --> Storage
• NOTIFICATIONS --> Hardware --> CPU temperature
• NOTIFICATIONS --> SERVER MODULES --> AD (Locked User)
• NOTIFICATIONS --> SERVER MODULES --> Exchange (Messages Que longer than 20)

That's more or less all I have.

It is hard for me to test, because I would need to disable all features and enable them one by one, reboot server and left it over for a week or so to see results.

[Paul]

Hi Labsy,

Thank you for your detailed report. Can you please turn off the storage notifications to see if this decreases the I/O read growth?

-Paul

[Scott Brandt]

Does anyone know the outcome of this topic? Looks like this is still and issue with the PCMonitorSrv.exe service.

-Scott