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The underlying connection was closed

shaggymat
in Installation & Configuration

Featured Replies

Posted

Starting this morning we received the following error:

 

Web Service Error
The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

Nothing is currently able to connect to the Pulseway server. It is hard to diagnose as I'm not able to find any log files for Pulseway anywhere to help narrow down what may be causing this.

 

Any ideas on what may be going or where I can find some log files?

  • Staff

Hi,

 

Welcome to the Pulseway community.

 

Can you try to install the hotfix linked on this topic and see if it resolves your problem?

 

Regards,

Chris

Pulseway Support

  • Author

Hi,

 

Welcome to the Pulseway community.

 

Can you try to install the hotfix linked on this topic and see if it resolves your problem?

 

Regards,

Chris

Pulseway Support

 

Sorry I didn't mention this in my original post. This is on a 2008 R2 server, not on Server 2003.

    •
    • Author

    Please email our support, we will investigate and help you solve this issue.

     

    Thanks.

     

    Marius

     

    Sure thing. Thanks.

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