Any chances you guys would consider building a desktop applet that has the look and feel of the phone app? Real quick navigation always on etc.

 

The web portal is nice but when you are consistently on the road using the phone applet stopping and opening the desktop web portal seams clunky to me. 90% of the time I will return to the phone app (Android) to perform the usual commands. 

 

In our case we have a Rds shared apps that locks up users periodically and we quickly log in and disconnect the user.  This function is painful on the web interface.  Too many clicks besides the fact it is constantly disconnecting you. 

 

The web interface is great for updating and creating tickets from certain events manually and we absolutely love the feature of Autotask integration. Love the reporting

 

Thanks for your time,

Bill Sherbacoff

Hi Bill,

 

Thank you for your feedback. We are currently working on a HTML5 Web Application that will greatly improve the look and feel, functionality and speed. We're delighted to hear that you like the Autotask integration  .

 

Regards,

Chris
Pulseway Support

that great! Can we can leave it open for an extended period of time on our desktop?

 

Hi Bill,

 

Yes, the Dashboard app will not timeout if you leave it opened for an extended period of time.

 

Regards,

Chris

Pulseway Support

We are using the Windows 8 app on desktops. It Works great for us, - but we misses the feature of forwarding a notification by email.

Hi Martin,

 

The windows 8.1 application will definitely support forwarding notifications to the default email client just like the mobile apps do.

 

Regards,

Chris

Pulseway Support

I doesn't work here.

I only have "Go to system" and "Delete".

 

Is it because the Mail-app is not installed/configured?

We are using Outlook for mail.

I guess that most people will do so on their Windows 8 pc's.

 

// Martin.

Hi Martin,

 

Sorry for the confusion. I wanted to say that this feature will be added in the future and yes, it's not currently supported.

 

Regards,

Chris

Pulseway Support