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Email from PCM can't be received

Posted

Marius,

 

I have sent an email to the support but I guess I will never get your answer, as the mail coming from PCM won't arrive anymore into my mailbox.

 

I'm using a Gmail domain account.

 

Last time I was also surprised that i couldnt get any email notification from your system,

 

Your emails are not in spam, i have added your support address to my contact list and i still can't get anything.

 

Would you please solve this issue.

 

Thank you very much in advance !

Featured Replies

Hi,

 

You are right, we received your email and replied but I guess it never arrived.

 

We tested with a Gmail account and the delivery was successful. It looks like the emails are blocked if you have a domain account with them.

I would suggest using a different email address for now.

 

Also, please send me a PM if you would like to change the registered email address and disable the two-step authentication until the change goes through.

 

Regards,

Marius

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.