peyman Posted December 20, 2013 Share Posted December 20, 2013 Hi all I've installed PC Monitor enterprise with trial license and installed the windows agent on 2 systems. I can monitor 1st system without any problem but 2nd system has not been added to the system list on the enterprise server. I can validate the account on the 2nd system I also can see service details or Account details on that system but it has not been added to my system list so it is not being monitored. Any idea whats going wrong? Thanks Link to comment Share on other sites More sharing options...
Marius Posted December 20, 2013 Share Posted December 20, 2013 Hi, Could you please enable the diagnostic logging on that server from PC Monitor Manager - Settings? Then, make sure the service is started, wait 1 minute and send the trace.log file that can be found in the PC Monitor installation folder to our support email address. Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now