Thanks for getting back so soon. I have literally just found the issue - I was logging in with my email address (which was set by my password manager that logs me in to the web portal) didn't remember I had a username as well - found it in my notes and it has worked now, sorry guys, bit of a duuur moment.
Another question I have had for a while, I can't seem to get round. I have the free 2 system account. I don't need any more systems but would like to increase the daily notification limit and potentially add remote access functionality to the 2 systems. I can't seem to find a way to do this as when I go to the "Buy" page on the portal I only have the option to add more systems?
When I look on your website at pricing I see the "Starter" plan but I cant seem to see how to get to that plan especially as I only need 2 systems?
What are my options to increase the notification limit and add remote control to the 2 system I have registered.