[Windows 8.1]

I was unable to install the most recent version on my newly rebuild 8.1 workstation.

The installer gave me the error of -

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

 

I found this workaround from similar issues to be the fix-

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I had the exact same problem.

The solution is to go into c:\users\"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. After that it'll work

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I would imagine you getting the same scenario that the program isn't launching after an 8.1 upgrade?

Maybe give the permissions trick a try and see if that helps?

[Local IP Address]

Hi Support,

Firstly I have to say that I really love this program, it has really put a spotlight on efficiency and making day to day server support a breeze.

I also have to commend you on your ongoing commitment to the community in providing updates and improvements.

As for my feature request, is it possible to have a LOCAL UP ADDRESS added either before or after the EXTERNAL IP ADDRESS option.

At the moment I have to fire up the command prompt widget and hit an IPCONFIG to get the address.

A quick visual would help improve remote troubleshooting when getting users to ping servers and such.

Thanks again for the great work

Daniel