Hi Andy,

We've introduced an option to be notified only on critical updates.

Also , if you hide the ie 11 update then you shouldn't get any more notifications on it.

HI David,

The report should not fail if machines are offline.

Can you try to run the report again and see if it still fails ?

Hi Steve, 

I've sent you a private message.

Hello James,

The new report collects data only for monitored network interfaces.

You can choose what network interfaces you want to monitor by selecting them in Pulseway Manager -> System -> Network -> Interfaces.

Hello,

Can you check if you entered the correct proxy settings in the Pulseway Remote Desktop Client Application.

You can find those options under Settings->Proxy Settings menu. Make sure you have entered the correct username and password for the proxy.

Hello Simon,

Can you tell us what CPU architecture you have on the 2 machines ?

Also, are you using any proxy to connect to our servers ?

Hi,

This will be fixed in the next release.

Hello,

You can enable offline notifications from Pulseway Manager -> Notifications -> Status tab

Hi,

Can you provide us with more information, like : what is the OS and the CPU architecture on the system you are you running the Remote Desktop Client on and you are trying to connect to ?

Thank you for the information. We will perform some tests and get back to you.

Hi Matt,

Are all connection attempts timing out or only some ?

Can you tell us on what OS is the Dashboard installed ? Also the OS for the machine you are trying to connect to ?

In order to configure a Linux machine you have to edit the /etc/pulseway/config.xml file. Here's a sample configuration:

<?xml version="1.0" encoding="utf-8"?>

<config xmlns="http://www.pulseway.com/linuxconfig">

  <!--Pulseway Linux Monitoring Agent - pulseway.com -->

 

  <!--Account Information

    - Username: your Pulseway username

    - Password: your Pulseway password (the plain password will be automatically encrypted the next time the Pulseway service starts)

    - UseCustomServer: enable this option only if you have a dedicated Enterprise Server assigned to your account

    - CustomServerAddress: your Enterprise Server address-->

  <Account Username="" Password="" UseCustomServer="false" CustomServerAddress="" />

 

  <!--Computer Information

    - Name: computer name used for display and listing (by default the Linux computer name will be used)

    - Group: commputer group name-->

  <ComputerInformation Name="" Group="Default" />

 

  <!--System Commands-->

  <AllowedCommands>

    <Restart Allowed="true" />

    <ShutDown Allowed="true" />

    <PowerOff Allowed="true" />

    <Suspend Allowed="false" />

    <Hibernate Allowed="false" />

  </AllowedCommands>

 

  <!--Monitored Services-->

  <MonitoredServices>

    <!--Service

      - Name: service name

      - DisplayName: friendly name used for display

      - IsDaemon: 'true' if the monitored service is a daemon and 'false' if the monitored service is a process

      - DaemonType: system management daemon type: NONE, SYSVINIT, UPSTART or SYSTEMD

      - Path: path of the monitored service (this is used when the monitored service is a process)

      - StartParameters: parameters used to start the monitored service (this is used when the monitored service is a process)

      - CanBeStopped: 'true' or 'false'-->

    <Service Name="cups" DisplayName="CUPS Service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="false" />

    <Service Name="ntpd" DisplayName="NTPD Process" IsDaemon="false" DaemonType="NONE" Path="/usr/sbin/ntpd" StartParameters="-p /var/run/ntp/ntpd.pid -g -u ntp:ntp -i /var/lib/ntp -c /etc/ntp.conf" CanBeStopped="true" Enabled="false" />

    <Service Name="ssh" DisplayName="SSH Daemon" IsDaemon="true" DaemonType="UPSTART" Path="" StartParameters="" CanBeStopped="true" Enabled="false" />

    <Service Name="SuSEfirewall2.service" DisplayName="SuSE Firewall Service" IsDaemon="true" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="false" />

  </MonitoredServices>

 

  <!--SSL Certificates and Web Sites-->

   <Web>

    <!--SSL Certificates-->

    <Certificates>

      <!--Certificate

        - Server: server name or IP address

        - Port: server port-->

      <Certificate Server="google.com" Port="443" Enabled="false" />

      <Certificate Server="microsoft.com" Port="443" Enabled="false" />

    </Certificates>

 

    <!--Web Sites-->

    <WebSites>

      <!--WebSite

        - Url: web site Url

        - Type: method used for testing the web site - HEAD or GET

        - Name: name used for display-->

      <WebSite Url="http://www.google.com"Type="HEAD" Name="Google (using HEAD)" Enabled="false" />

      <WebSite Url="http://www.intel.com"Type="GET" Name="Intel (using GET)" Enabled="false" />

    </WebSites>

  </Web>

 

  <!--Network-->

  <Network>

 

    <!--Ping

      - Server: server IP address or hostname-->

    <Ping Server="8.8.8.8" Enabled="false"/>

 

    <!--Ports-->

    <MonitoredPorts>

      <!--Port

        - Type: TCP or UDP

        - Number: port number

        - Name: port name

        - Address: computer name or IP address (for UDP only localhost or 127.0.0.1 are valid)-->

      <Port Type="TCP" Number="80" Name="Google (port 80)" Address="www.google.com" Enabled="false"/>

      <Port Type="TCP" Number="443" Name="Google (port 443)" Address="www.google.com" Enabled="false"/>

      <Port Type="UDP" Number="53" Name="DNS" Address="127.0.0.1" Enabled="false"/>

    </MonitoredPorts>

 

    <!--Network Interfaces-->

    <NetworkInterfaces>

      <!--Interface

        - Name: interface name-->

      <Interface Name="eth0" Enabled="false"/>

      <Interface Name="eth1" Enabled="false"/>

    </NetworkInterfaces>

 

    <!--Wake on WAN

      - Port: port number on which the wake packet will be sent-->

    <WoWAN Port="9" Enabled="false" />

  </Network>

 

  <!--Notifications (supported notification priorities: 0-Critical, 1-Elevated, 2-Normal, 3-Low)-->

  <Notifications>

 

    <!--Send a notification when the computer is offline-->

    <WhenOffline Enabled="false" />

 

    <!--Send a notification when the computer is online-->

    <OnOnline Priority="2" Enabled="false" />

 

    <!--Send a notification when the computer is shutting down-->

    <OnShutdown Priority="0" Enabled="true" />

 

    <!--Send a notification when a user logs in-->

    <UserLogsIn Priority="2" Enabled="false" />

 

    <!--Send a notification when a user logs out-->

    <UserLogsOut Priority="3" Enabled="false" />

 

    <!--Send a notification when the available memory is below a certain percentage (between 10 and 90)-->

    <MemoryLow Priority="1" Percentage="10" Enabled="false" />

 

    <!--Send a notification when the CPU usage is above a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->

    <HighCpuUsage Priority="1" Percentage="90" Minutes="5" Enabled="false" />

 

    <!--Send a notification when the CPU usage is below a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->

    <LowCpuUsage Priority="2" Percentage="10" Minutes="5" Enabled="false" />

 

    <!--Send a notification when a port is closed for a number of minutes (between 1 and 120)-->

    <PortClosed Priority="1" Minutes="1" Enabled="false" />

 

    <!--Send a notification when a service has stopped for a number of minutes (between 1 and 120)-->

    <ServiceStopped Priority="1" Minutes="1" Enabled="false"/>

 

    <!--HDD Free Space - send a notification when a HDD free space is low

      - Percentage: the free space percentage (between 10 and 90)

      - Path: the mount path-->

    <LowHDDSpace>

      <Hdd Percentage="10" Path="/" Priority="0" Enabled="false"/>

      <Hdd Percentage="20" Path="/home" Priority="1" Enabled="false"/>

    </LowHDDSpace>

 

    <!--Send a notification when the public IP address has changed-->

    <IpChange Enabled="false"/>

 

    <!--Ping Responses-->

    <PingResponses>

      <!--PingResponse

        - Address: IP address or hostname

        - Milliseconds: a response value that defines a slow ping response

        - Minutes: for how many minutes should the condition stay activated before a notification is sent

        - PriorityOnSlowResponse: notification priority for the slow response notification

        - PriorityOnNoResponse: notification priority for the no response notification

        - Alias: display name -->

      <PingResponse Address="10.10.10.2" Milliseconds="50" Minutes="15" PriorityOnSlowResponse="1" PriorityOnNoResponse="1" Alias="Printer" Enabled="false" />

      <PingResponse Address="10.10.10.1" Milliseconds="50" Minutes="10" PriorityOnSlowResponse="0" PriorityOnNoResponse="0" Alias="Router" Enabled="false" />

    </PingResponses>

 

    <!--Send a notification when a SSL certificate is about to expire or has expired

      - Days: Number of days before the certification expiry date-->

    <SSLCertificateExpiration Days="15" Priority="0" Enabled="true"/>

 

    <!--Send a notification when a web site is not available

      - Minutes: Number of minutes the web site has not been available-->

    <WebSiteNotAvailable Minutes="1" Priority="0" Enabled="true"/>

 

  </Notifications>

 

  <!--Send a copy of every notification to a syslog server 

  - Server: Hostname or IP of the syslog server

  - Port: Port of the syslog server-->

  <SyslogServer Server="127.0.0.1" Port="514" Enabled="false">

  <!--Send a status report to the syslog server

   - ReportInterval: Status report send interval (in minutes)-->

<SendStatusReport ReportInterval="5" Enabled="false">

   <!--Should the report include the processor usage--> 

       <IncludeProcessorUsage Enabled="false"/>

       <!--Should the report include the memory usage-->

       <IncludeMemoryUsage Enabled="false"/>

       <!--Should the report include the disk space usage-->

       <IncludeDiskSpaceUsage Enabled="false"/>

       <!--Should the report include the logged in user count--> 

       <IncludeLoggedInUsersCount Enabled="false"/>

       <!--Should the report include the network usage-->

       <IncludeNetworkSpeed Enabled="false"/>

       <!--Should the report include the ping round trip times-->

       <IncludePingRoundtripTime Enabled="false"/>

       <!--Should the report include the ping response times-->

       <IncludePingResponses Enabled="false"/>

       <!--Use a different Syslog Server for status report

         - Server: Hostname or IP of the status report custom server

         - Port: Port of the status report custom server-->

   <StatusReportUseCustomServer Server="127.0.0.1" Port="514" Enabled="false"/>

</SendStatusReport>

  </SyslogServer>

 

  <!--Maintenance Mode (when the computer is in maintenance mode no notifications will be sent)-->

  <MaintenanceMode Enabled="false" />

 

  <!--Proxy Server Settings

    - Host: proxy server IP addressor hostname

    - Port: proxy server port

    - User: proxy server user (optional)

    - Password: proxy server password (optional)-->

  <Proxy Host="proxy.host" Port="8080" User="" Password="" Enabled="false" />

 

  <!--Set Pulseway to install new updates automatically-->

  <AutoUpdate Enabled="true" />

  

</config>

 

Hello,

 

You can get a notification when the server starts or stops, when it goes offline.

There is no way to get a notification when it comes online, as we would expect you would be monitoring closely the situation.

Hello,

 

Please run pulseway as a superuser : sudo /etc/init.d/pulseway restart

Can you post or send us some screenshots to help us identify your issue ?

So, you are opening the Linux box from the web and windows 8 applications and see different hard disks ?

Please verify in your syslog config where do you log daemon facility. Check for error messages there.

Hello, 

 

Are you using an Pulseway Enterprise server ?

Do you see any output in /var/log/daemon.log ?

Hello, 

 

Is due too our name change. After you started the agent it should have auto updated and you can find it under the name pulseway.

 

So try: /etc/init.d/pulseway start

Hello , 4 of the 6 errors  represent a communication error.

 

The other 2 are not related to the core pcmonitor product. Those are either a plugin which runs inside pcmonitor or is a Takipi reporting issue.

 

Could you please provide the config for pcmonitor ? (Remove sensitive info)

Hello,

 

If you don't specify the Address then it will monitor ports on localhost.

Hello Gerben,

 

Please make sure that you have no firewalls blocking the other 4 machines. Also, issue the start command and watch the log to see if anything is outputted.

Hello, 

 

Please make sure you are running PC Monitor as root.

Also do you have any log entries in /var/log/messages  that show what proc is hanging the reboot proc ?

Can you log into sshd ? What procs are still running in that intermediary state ?

Hello,

 

You have to remove /var/pcmonitor/pcmonitor.id so that different machines don't have the same id.