SyntechCS

I know this post is almost a year old but as a new user of the chat facility I just wanted to add my comments to the numerous others which have requested some kind of notification. I think as a minimum it needs some kind of alert but I don't really think that's the best solution. In order to make the chat feature something useful it would be far better to have it as a pop-up window, similar to what the end user sees, this way the technician is able to carry out other tasks within the Pulseway web app whilst simultaneously monitoring the chat window. Furthermore this could add the ability to then chat with multiple end users at the same time which would be immensely more useful than it's current implementation.

I know this post is almost a year old but as a new user of the chat facility I just wanted to add my comments to the numerous others which have requested some kind of notification. I think as a minimum it needs some kind of alert but I don't really think that's the best solution. In order to make the chat feature something useful it would be far better to have it as a pop-up window, similar to what the end user sees, this way the technician is able to carry out other tasks within the Pulseway web app whilst simultaneously monitoring the chat window. Furthermore this could add the ability to then chat with multiple end users at the same time which would be immensely more useful than it's current implementation.

I know this post is almost a year old but as a new user of the chat facility I just wanted to add my comments to the numerous others which have requested some kind of notification. I think as a minimum it needs some kind of alert but I don't really think that's the best solution. In order to make the chat feature something useful it would be far better to have it as a pop-up window, similar to what the end user sees, this way the technician is able to carry out other tasks within the Pulseway web app whilst simultaneously monitoring the chat window. Furthermore this could add the ability to then chat with multiple end users at the same time which would be immensely more useful than it's current implementation.