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Pulseway 9.7 🥳
Pulseway RMM Masterclass

Chris

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Posts posted by Chris

    unused group

    in General

    Posted

    Hi Rasmus,

     

    If a group becomes empty the group policies will not be deleted so when you add systems back to that group the policy will be applied automatically.

     

    Regards,

    Chris

    Pulseway Support

    Notifications as file

    in Notifications

    Posted

    Hi,

     

    Welcome to the Pulseway community. Download Pulseway Dashboard (Downloads -> Desktop Apps) then go to Tools -> All notifications and from there you can export them into a CSV file (and import them in Microsoft Excel).

     

    Regards,

    Chris

    Pulseway Support

    Windows Optional Updates?

    in General

    Posted

    Hi Steve,

     

    Welcome to the Pulseway community. Pulseway only installs critical updates when you issue the group command however it's a great idea so we've added to our todo list.

     

    Regards,

    Chris

    Pulseway Support

    Remote Desktop

    in Feature Requests

    Posted

    Hi Alex,

     

    Welcome to the Pulseway community. We already have this feature in our Roadmap so you can bet that this feature will be implemented in a future Pulseway release.

     

    Regards,

    Chris

    Pulseway Support

    Arc Serve UDP

    in Feature Requests

    Posted

    Hi,

     

    Thank you for your request. We'd love to integrate with Arcserve UDP however we didn't find any open APIs as they promise on their website. Would it be possible for you to put us in contact with someone on their end to get more information about their API? Please email support [at] pulseway [dot] com with more information.

     

    Thank you,

    Chris

    Pulseway Support

    Agent dies

    in Linux

    Posted

    Hi,

     

    If you restart the Pulseway service do you still see the same message? Does the agent crash after showing this error message?

     

    Regards,

    Chris

    Pulseway Support

    OS X SMC Error is System.log

    in Mac

    Posted

    Hi,

     

    Sorry for the delayed follow up. We confirmed this behaviour with our development team and it will be fixed in a future release.

     

    Thank you for your report.

     

    Regards,

    Chris

    Pulseway Support

    OneDrive for Business Syncing

    in Windows Client API

    Posted

    Hi Terry,

     

    We had our development team investigate the technical implications required to achieve the feature you requested and we reached the conclusion that since you can only collect sync errors through a textual file (etl.z) or an event file (etl which only contains event identifiers). String parsing on large files is a CPU consuming task that takes a long time to execute and can break fast if the software changes the log message format.

     

    We've learned that ETL files can become as large as 800GB+ which would take more than a couple of hours to parse them.

     

    Unless Microsoft exposes any form of API, we cannot add such feature to Pulseway. String parsing is not a valid solution.

     

    Regards,

    Chris

    Pulseway Support

    Enterprise User Change Password

    in General

    Posted

    Hi,

     

    If a user changes the password using the Change Password dialog, a command will be sent to all other configured agents to update the stored password with the new password. So if you change the password from one agent, it will propagate to all other agents (if they are online during the password propagation period you get to select).

     

    Regards,

    Chris

    Pulseway Support

    Dashboard enhancements

    in Feature Requests

    Posted

    Hi Ron,

     

    Thank you for your feedback.

     

    1. When opening a detailed notification it should be possible to open then next or previous notification without the necessity to close, select the next one and then double click
    This will be added in the next (or the one that follows) Dashboard release.
    2. Now you can delete one notification or all. It should be possible to clear selected notification. Selection like we are used to in windows with the help of SHIFT (range selection) and CONTROL (select one by one)
    We will consider adding a remove selected notifications button.
    3. It would be nice if you would be able to add selected notifications to a TO-DO list. So after reading the notification you could clear and then proceed with the the TO-DO list
    This occurred to us as well. We basically keep the notifications list clean and if there are notifications present, we consider them as TO-DO items.
     
    Regards,
    Chris
    Pulseway Support

    Enterprise User Change Password

    in General

    Posted

    Hi,

     

    When you click on the Change Password button, you will be prompted to select a password propagation period. During that period if agents are online, they will update the local password with the changed password.

     

    Regards,

    Chris

    Pulseway Support

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