Hi,

Thank you for your feedback. Pulseway currently only supports sending OTP via email at this moment, we have plans for adding support for Google Authenticator in the future too. This is a feature that is very functional and it does add another layer of security.

Chris

Hi Dan,

I've just tested the "cinst atom -y" and it seems to be working. We've fixed the service hang problem, it will be included in the next release.

Chris

Hi Dan,

Thank you for your report. I believe Paul has replied to your case via email, can you please follow up on that?

Chris

Hi Bart,

We agree and we've added your idea on our todo list. This is going to be supported in the future.

Chris

Hi,

We'd love to have support for sending notifications on Avira threats however it doesn't seems to have any API that expose such information. Would it be possible if you could PM me a contact from Avira to see if an integration is possible?

Chris

Hi,

You don't need to validate the account for Pulseway to work. That function is there just to ensure that everything is correct. Instead of producing a MST file you can open the msi file directly, append the changes to the property table and press the save button. This way you will modify the msi file directly and have only one file.

Chris

The Web App is also available for On-Premise installation. After the trial ends you will need to purchase a license to continue using Pulseway.

No update I'm afraid. Can you list the top five features you'd like to see in the MySQL server module. This helps us get started faster.

Chris

Hi,

You could modify the msi files and add your credentials in them with Orca, see guide here. They only need to open the msi, next next next and then when the Pulseway Manager opens everything is configured and they can close it by pressing the Ok button.

Chris

Hi Raf,

Would you be able to send an email to support [at] pulseway [dot] com? I'll escalate your request to L2 technical support.

Chris

Hi Jacob,

Thank you for your request. I've forwarded this to the development team for review.

Chris

Hi,

Welcome to the Pulseway community. Disable Fast Startup and try again.

Chris

We are actually planning on having a complete package for the web including the Dashboard component. This would provide a unified interface for all platforms.

Chris

Hi Joe,

From the looks of it the hostname is incorrect. Your enterprise server hostname should end with pulseway.com and not pulseway.net

Chris

Yes, you are correct in the pricing calculation. At this moment we don't have a pricing plan that allows you to have unlimited remote desktop sessions per user account. It will be considered in the future.

Chris

16 hours ago, OST_112 said:

Appreciate the response, a absolutely huge concern is remote connectivity. I'm assuming is it has basic screenconnect/teamviewer like functionality in addition to RDP etc...The video on connectivity seemed lacking in info lol...Like how many sessions can be open at once per tech etc....

Regards,

     Joe W

On the Professional product you can only have one concurrent session per technician at this moment however on the Enterprise edition you can purchase additional remote desktop sessions. Full pricing is available here (under the pricing table).

Chris

Hi Kelvin,

Unfortunately we don't have any ETA for the Linux port of the notification bridge plugin. We apologize for the inconvenience.

Chris

Hi Kelvin,

Thank you for your feedback. We do plan on having support for sending notifications from the command line on Linux too.

Chris

Hi,

Do you enforce FIPS encryption policy on your system? Please enable diagnostic logging, restart the service, wait for it to stop and send me in a PM the trace.log from Pulseway's installation directory.

Chris

Hi,

Welcome to the Pulseway community. Please open the Pulseway Manager app and click on the Validate Account, what message do you get?

Chris

Hi,

You can remotely update agents from the mobile or web apps, you can tap on the Agent Version entry that says "An update is available".

Chris

Hi Tevita,

Welcome to the Pulseway community. From experience with Windows 10, a lot of windows services fail to start at startup. A workaround for this problem is to set the service startup mode (from services.msc) to Automatic (Delayed).

Chris

Do let me know should this happen again. Thanks.

Chris

Get host by name failed due one of the following:

• DNS Server was down, unreachable or non responding
• Internet connection was down

Chris

There is a way to update third party applications with Pulseway: Ninite One Pro plugin.

Chris