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Announcing Pulseway 9.6 🥳

Chris

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Posts posted by Chris

    Remote lock/wipe

    in Feature Requests

    Posted

    Yes, the terminal commands are available only if the system is online. If the system is offline, then you can not connect to its terminal.

    And yes, we can introduce the option to press the button to remove a lock, but we do not want to make it so simple.We will consider the possibility to introduce this option.

    how to set pulseway manager to auto start on bootup

    in General

    Posted

    Hi All,

    Thank you for contacting us. At first please have a look into the Windows event log, to find out why the Pulseway service fails to start (look for the entry from Service ControlManager), if the error is that service did not respond to start or control request in a timely manner, then the first thing that you can try is to configure the Pulseway service start as Automatic(Delayed Start) and/or recovery options. But If that doesn't help, then you can try to increase the startup timeout by running built-in script 'Increase Windows Service Timeout at Startup' (You can adjust the timeout interval. In this script it is set to 60000ms [60 seconds]). Our customers get the best results if the timeout interval is set to 90000 (90 seconds) [at first you will need to clone the script and then edit it].

    You can run this script on multiple machines at once via the Pulseway Automation. Please read more about this from here.

    But if the Pulseway service starts and then stops, then please open the Pulseway Manager on the remote system and enable the Diagnostic Logging under the Settings -> Diagnostics. After you've enabled the diagnostic logging, stop the Pulseway service, wait for 15 seconds and then start it. Leave it running until the machine is shown as offline (until the Pulseway service stops) and then send to support@pulseway.com the trace.log file from the Pulseway's installation folder so we can investigate the issue.

    Hard drive spin down issue with Pulseway service

    in Bugs

    Posted

    Hi,

    Is it possible that you have enabled the HDD monitoring using the Pulseway Group policy? Please check the following link.

    Also please try to do the following:

    1. create the backup for this registry key -- HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design

    2. then delete it.

    3. Start the Pulseway agent and register it with your account.

    4. And then check whether the same issue persists.

    Please let me know about your findings.

    Import Invoices into QuickBooks

    in General

    Posted

    Hi Gary,

    Items are made for Free Data Entry and they are not structured and they can not have Expense Account. You will need to create them first in QB before you do the Sync or uses the Product Items as a more structured way of doing this.

    Unattended installation for .msi

    in Windows

    Posted

    Hi,

    In order to set the lock on machines you need to do the following:

    You need to configure the lock on one of the machines and then copy the values for these registry keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChanges
    HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChangesPassword
    HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\PreventChangesPasswordCtrl

    The PowerShell commands to set the lock will look like this:

    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PreventChanges -Value "Enter the saved PreventChanges from the machine you've just configured"
    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PreventChangesPassword -Value "Enter the saved PreventChangesPassword from the machine you've just configured"
    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PreventChangesPasswordCtrl -Value "Enter the saved PreventChangesPasswordCtrl from the machine you've just configured"

    Run these commands as an automated task from the Pulseway WebApp.

    Remote Desktop Limitation

    in General

    Posted

    Hi,

    Unfortunately this functionality is not available at this time, however, we are planning to introduce it into the future release. At first, we are planning to move all the configuration from the Pulseway agent to the Pulseway WebApp, therefore you will be able to configure the Pulseway agent from the Pulseway WebApp and then the next step will be the P2P connections for the Pulseway RD connection. All this functionality will become available once we will implement these changes.

    Remote lock/wipe

    in Feature Requests

    Posted · Edited by Paul
    formatting fixed

    Hi Ross,

    I believe that this is already possible. 

    Could we have some remote security features?

    What would you consider as a remote security feature?

    Remote lock and wipe ideally.

    You can execute the terminal commands on the remote system from the Pulseway WebApp or from your mobile device, therefore this is already possible.

    Maybe a find my device feature too?

    If you will click on the 'External IP Address' from your mobile device or from the Pulseway WebApp, then you will see the location for your device on the map.

    Error on Debian 9.1 Stretch

    in Linux

    Posted

    Please run the following command (dpkg -l | grep libssl) on your system and then send us the output.

    Also, you can try to reinstall the Pulseway agent (it is possible that packages are linked incorrectly):

    Remove Pulseway:     apt-get -purge remove pulseway     or     dpkg -P pulseway

    And then reinstall it.

    Consultans requested / Pulseway + Script Expert

    in Requests

    Posted

    Hi,

    Unfortunately, this option is not available at this time, however, we have this option as a confirmed feature, therefore this option will be available in the future release. We are planning to introduce the report in which we will show the output from the script from all systems on which script was executed.

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