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Tom_Hall

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Posts posted by Tom_Hall

    Posted

    Hi - (I'm using the latest 4.1.2 agent, on Win8.1 x64, and viewing on Android client)

     

    I've just noticed the "Asset Info" section has a "Product Key" entry - is this meant to be my Windows Product Key ?  (if it is, it's got it wrong)

     

    -Tom

    Posted

    Hi - I'm using the 3.6 Android client, to monitor Windows 8 x64 Pcs which are running the 3.6 PC Client

     

    (On my phone), when I go into PC Monitor > Installed Applications, several of my applications are not uninstallable - they show as dimmed-out :(

    for example:

     

    Adobe AIR & Adobe Flash are not uninstallable, but Adobe Reader (11.0.01), is ok to uninstall 

    Other not uninstallables include:

     

    Google Chrome 

    Microsoft Mouse & Keyboard Center

    SureThing CD Lableler

    Various Nvidia Drivers (but Nvidia PhysX, is uninstallable)

    Realtek Audio

    Fences 2

    Internet Download Manager

    Java Auto Updater

    WD Link

    HP USB Format Tool

     

    Is this a bug, or is there a reason why these can't be uninstalled ?

     

    -Tom

     

     

     

     

     

    Posted

    Hi - I have 3 Windows machines (2 x Win8 RC, 1 x WSE RC), I have PCMonitor running on each, and also have the PCMonitor Android app on my phone

    All computers TimeZone settings are set to UK / (UTC) Dublin, Edinburgh, Lisbon, London, My Phone says it's on GMT+1 British Summer Time

    All show the correct date & time of day.

    This morning, I ran WindowsUpdate Check for Updates on each machine (and also from the phone)

    But when I compare the WindowsUpdate Last Checked Time, on each machine, versus the Last Checked Time reported by PcMonitor on my Phone, the times seem to be roughly -(minus) 5 hours off ...

    e.g. pc shows: Today @ 07:18, phone shows: 31 Aug @ 02:17 and similarly (give or take a few minutes), for my other machines

    Posted

    Hi - currently, if a pc's OS is trashed & the OS is re-installed (same hardware, same pc name), re-adding it to PC monitor does not overwrite the "dead" entry of the previous installation - is this something that could this be implemented at some stage please ?

    the restore downgraded me to 2.5 and the problem was fixed - I'm now up to 2.7.1 and the fan problem has not happened again

    so I don't think the fan problem was related to pcm - just an unfortunate coincidence that it happened at the same time I updated pcm

    Strange - on my other pc (also Win7x64), it was the dashboard that wouldn't start (the monitor started ok)

    So I uninstalled both monitor & dashboard, deleted the \pc monitor folder, hacked the registry and deleted all MMSOFT & PC Monitor keys, ran a (Norton360) registry cleanup, then re-downloaded & reinstalled both monitor & dashboard

    I then had to delete the 2 "old" pcs from my account, but it's all working ok now :)

    ps. also noticed that although the download links say version 2.7, after installing, it's actually 2.7.1

    I'm getting the same problem - event logs show:

    Log Name: Application

    Source: .NET Runtime

    Date: 06/12/2011 11:19:09

    Event ID: 1026

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: GAMES-PC-X64

    Description:

    Application: PCMonitorManager.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.IO.FileLoadException

    Stack:

    at ..ctor()

    at  .()

    Event Xml:

    <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='.NET Runtime'/><EventID Qualifiers='0'>1026</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2011-12-06T11:19:09.000000000Z'/><EventRecordID>13080</EventRecordID><Channel>Application</Channel><Computer>GAMES-PC-X64</Computer><Security/></System><EventData><Data>Application: PCMonitorManager.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.IO.FileLoadException

    Stack:

    at ..ctor()

    at  .()

    </Data></EventData></Event>

    Followed by:

    Log Name: Application

    Source: Application Error

    Date: 06/12/2011 11:19:10

    Event ID: 1000

    Task Category: (100)

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: GAMES-PC-X64

    Description:

    Faulting application name: PCMonitorManager.exe, version: 2.7.0.0, time stamp: 0x4ed5ffda

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c

    Exception code: 0xe0434352

    Fault offset: 0x000000000000cacd

    Faulting process id: 0x2368

    Faulting application start time: 0x01ccb408dfd778e2

    Faulting application path: C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: 1e1c5e06-1ffc-11e1-a618-005056c00008

    Event Xml:

    <Event xmlns="http://schemas.micro...08/events/event">

    <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2011-12-06T11:19:10.000000000Z" />

    <EventRecordID>13081</EventRecordID>

    <Channel>Application</Channel>

    <Computer>GAMES-PC-X64</Computer>

    <Security />

    </System>

    <EventData>

    <Data>PCMonitorManager.exe</Data>

    <Data>2.7.0.0</Data>

    <Data>4ed5ffda</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.1.7601.17651</Data>

    <Data>4e21213c</Data>

    <Data>e0434352</Data>

    <Data>000000000000cacd</Data>

    <Data>2368</Data>

    <Data>01ccb408dfd778e2</Data>

    <Data>C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe</Data>

    <Data>C:\Windows\system32\KERNELBASE.dll</Data>

    <Data>1e1c5e06-1ffc-11e1-a618-005056c00008</Data>

    </EventData>

    </Event>

    Posted

    Hi -

    Since upgrading my laptop from 2.5 to 2.6.1 beta and then 2.6.2 beta, I'm finding my HP laptop's fan(s) are permanently stuck on full - even after a reboot

    I've gone now gone back to 2.5 to see if this fixes it

    -Tom