I have Win8.1 x64 & Windows Server 2012 R2, and am viewing it from an Android 4.1.2 phone

- for both systems, it looks like a windows product key, but it's not what I used when installing

Hi - (I'm using the latest 4.1.2 agent, on Win8.1 x64, and viewing on Android client)

 

I've just noticed the "Asset Info" section has a "Product Key" entry - is this meant to be my Windows Product Key ?  (if it is, it's got it wrong)

 

-Tom

Hi Marius - Can you explain it in simpler terms please ?

 

if I can "see" the program listed in control panel, and can uninstall it from there, why cant the PC Monitor Service uninstall it? 

Hi - I'm using the 3.6 Android client, to monitor Windows 8 x64 Pcs which are running the 3.6 PC Client

 

(On my phone), when I go into PC Monitor > Installed Applications, several of my applications are not uninstallable - they show as dimmed-out

for example:

 

Adobe AIR & Adobe Flash are not uninstallable, but Adobe Reader (11.0.01), is ok to uninstall 

Other not uninstallables include:

 

Google Chrome 

Microsoft Mouse & Keyboard Center

SureThing CD Lableler

Various Nvidia Drivers (but Nvidia PhysX, is uninstallable)

Realtek Audio

Fences 2

Internet Download Manager

Java Auto Updater

WD Link

HP USB Format Tool

 

Is this a bug, or is there a reason why these can't be uninstalled ?

 

-Tom

 

 

 

 

 

I can confirm that this is now fixed / v3.1.1 (build 120904)

Thank you,

It will display the correct date in the next Android release.

Thanks for that - I thought I may have had something wrongly set somewhere

Hi - I have 3 Windows machines (2 x Win8 RC, 1 x WSE RC), I have PCMonitor running on each, and also have the PCMonitor Android app on my phone

All computers TimeZone settings are set to UK / (UTC) Dublin, Edinburgh, Lisbon, London, My Phone says it's on GMT+1 British Summer Time

All show the correct date & time of day.

This morning, I ran WindowsUpdate Check for Updates on each machine (and also from the phone)

But when I compare the WindowsUpdate Last Checked Time, on each machine, versus the Last Checked Time reported by PcMonitor on my Phone, the times seem to be roughly -(minus) 5 hours off ...

e.g. pc shows: Today @ 07:18, phone shows: 31 Aug @ 02:17 and similarly (give or take a few minutes), for my other machines

Ok thanks

Hmmm - overwriting the old / dead entry seems (to me), to be a logical thing to do - could you elaborate on why this isn't possible ?

Hi - currently, if a pc's OS is trashed & the OS is re-installed (same hardware, same pc name), re-adding it to PC monitor does not overwrite the "dead" entry of the previous installation - is this something that could this be implemented at some stage please ?

Hi - is it possible to show why a pc is not online ? eg offline(hibernated), offline(suspended) etc ?

Hi - I think it would be nice, if a dual-boot computer only counted as 1 licence

the restore downgraded me to 2.5 and the problem was fixed - I'm now up to 2.7.1 and the fan problem has not happened again

so I don't think the fan problem was related to pcm - just an unfortunate coincidence that it happened at the same time I updated pcm

Strange - on my other pc (also Win7x64), it was the dashboard that wouldn't start (the monitor started ok)

So I uninstalled both monitor & dashboard, deleted the \pc monitor folder, hacked the registry and deleted all MMSOFT & PC Monitor keys, ran a (Norton360) registry cleanup, then re-downloaded & reinstalled both monitor & dashboard

I then had to delete the 2 "old" pcs from my account, but it's all working ok now

ps. also noticed that although the download links say version 2.7, after installing, it's actually 2.7.1

tried everything I could think of, but couldn't get the fans to alter speed - eventually resorted to restoring from backup which fixed it

I'm getting the same problem - event logs show:

Log Name: Application

Source: .NET Runtime

Date: 06/12/2011 11:19:09

Event ID: 1026

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: GAMES-PC-X64

Description:

Application: PCMonitorManager.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileLoadException

Stack:

at ..ctor()

at  .()

Event Xml:

<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='.NET Runtime'/><EventID Qualifiers='0'>1026</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2011-12-06T11:19:09.000000000Z'/><EventRecordID>13080</EventRecordID><Channel>Application</Channel><Computer>GAMES-PC-X64</Computer><Security/></System><EventData><Data>Application: PCMonitorManager.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileLoadException

Stack:

at ..ctor()

at  .()

</Data></EventData></Event>

Followed by:

Log Name: Application

Source: Application Error

Date: 06/12/2011 11:19:10

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: GAMES-PC-X64

Description:

Faulting application name: PCMonitorManager.exe, version: 2.7.0.0, time stamp: 0x4ed5ffda

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c

Exception code: 0xe0434352

Fault offset: 0x000000000000cacd

Faulting process id: 0x2368

Faulting application start time: 0x01ccb408dfd778e2

Faulting application path: C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 1e1c5e06-1ffc-11e1-a618-005056c00008

Event Xml:

<Event xmlns="http://schemas.micro...08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2011-12-06T11:19:10.000000000Z" />

<EventRecordID>13081</EventRecordID>

<Channel>Application</Channel>

<Computer>GAMES-PC-X64</Computer>

<Security />

</System>

<EventData>

<Data>PCMonitorManager.exe</Data>

<Data>2.7.0.0</Data>

<Data>4ed5ffda</Data>

<Data>KERNELBASE.dll</Data>

<Data>6.1.7601.17651</Data>

<Data>4e21213c</Data>

<Data>e0434352</Data>

<Data>000000000000cacd</Data>

<Data>2368</Data>

<Data>01ccb408dfd778e2</Data>

<Data>C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe</Data>

<Data>C:\Windows\system32\KERNELBASE.dll</Data>

<Data>1e1c5e06-1ffc-11e1-a618-005056c00008</Data>

</EventData>

</Event>

Hi -

Since upgrading my laptop from 2.5 to 2.6.1 beta and then 2.6.2 beta, I'm finding my HP laptop's fan(s) are permanently stuck on full - even after a reboot

I've gone now gone back to 2.5 to see if this fixes it

-Tom