[Detailed account lockout information]

Thank you for the suggestion, we will integrate it in a future release.

 

Marius

[Monitored System History]

Hi Andreas,

 

This feature is in development for the Enterprise Server.

 

 

Regards,

Marius

[Pulseway service wont start]

Hi,

 

Can you please email the trace.log to support at pulseway dot com?

 

Thanks

[loading available tasks...]

Hi,

 

Can you please enable the Diagnostic Logging in the Pulseway Manager on that server, perform the same steps to reproduce the issue and then email our support the trace.log file that can be found in the Pulseway folder?

 

This will help up understand the issue and we will be able to help.

 

Thank you!

[critcal notifications]

We will consider adding a filter in the Android app.

[vCenter Notification Issue]

Hi Ben,

 

Please contact our support by email and we'll try to help you diagnose the issue.

 

Thanks

Marius

[Email notification if server is down]

We will consider this for a future release.

[CPU temp wrong]

Thank you, we are looking into this.

[Error adding subscription azure]

We have tested here and all the VM details are coming back correctly.

I suspect it could be an issue connecting to Azure, can you try again now?

 

Marius

[Error adding subscription azure]

You are welcome!

 

The 4.4.2 agent update has now been released and includes the Azure change.

 

Thanks again.

[Error adding subscription azure]

Hi,

 

Thank you, we have updated our Azure server module to reflect the changes made by Microsoft on their API. 

An updated agent will be released soon.

 

Marius

[All monitored servers showing as offline as cannot validate account]

Great, glad it works! Thanks for the update.

[All monitored servers showing as offline as cannot validate account]

Hi,

 

Looks like the connection is blocked by a proxy or firewall.

What happens when you open the https://ws15.pulseway.com/Server.svc on a Web Browser?

 

Please contact our support by email and we will assist further with this.

 

Marius

[critcal notifications]

In my view it would be better to reduce the amount of low priority notifications - why generate them if you are trying to filter them out altogether? 

 

The same goes for "Delete all notifications" and "Mark all as read" ... if those notifications are generated just to be ignored it is much better to just not generate them at all. 

[I can't install or uninstall Pulseway]

Hello,

 

Please check out this post:

http://forum.pulseway.com/topic/941-manually-remove-service/?hl=1001

[A problem about the report]

we don't have a release date just yet for this.

[A problem about the report]

Hi Drian,

 

1. this is not supported just yet

2. the audit report will be added to the Linux agent soon

 

Marius

[auto update]

Thank you.

 

Your Enterprise server should download the updates and distribute them to all the agents - can you please contact support and we will check to see where the problem is?

[auto update]

Do you have a subscription or an Enterprise Server?

[Newbie to Pulseway - Ubuntu Server Hard Disk Question]

Thank you.

 

We have fixed this and will be available in the next update expected in a few days.

 

Marius

[Dashboard functions limited]

Hi,

 

Thanks for the feedback, we will consider this for future releases. 

We do plan to add more controlling features into the dashboard soon.

 

Regards,

Marius

[enterprise Server Administrator - Configuration Lost]

Hi,

 

A full restore should bring back the associated accounts and linked devices. 

 

Marius

[Wake On Wan works fine with IOS fails with Android]

Hi,

 

Can you please contact our support team by email as we will need to investigate this further.

 

Thanks.

Marius

[ZenDesk Integration]

In a few days.

[BitLocker Recovery Password]

Hi Martin,

 

Thank you, we are considering this for a future release.

 

Best Regards,

Marius