[CPU always showing 0%]

Rebuild performance counter with these steps:

1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd in the Programs list, and then click Run as administrator. 
If you are prompted for an administrator password or confirmation, 
type your password or click Continue
3. At the command prompt, type the following line, and then press ENTER: Lodctr /r
4. You will receive the following message: 
"Info: Successfully rebuilt performance counter setting from system backup store"
5. Exit Command Prompt 

[Enterprise Server Installation - Self Signed Certificate issue]

Hi!

 

Please email our support, we'll be happy to assist with the installation.

 

Marius

[Multiple screens, how to config]

No update yet.

[Issues with Pulseway Dashboard and false server down error]

Thank you Rob!

 

Really glad it solved the issue.

 

Marius

[Issues with Pulseway Dashboard and false server down error]

Hi,

 

I think this issue is related to this announcement:

http://forum.pulseway.com/topic/1250-windows-server-2003-could-not-establish-trust-relationship-for-the-ssltls-secure-channel-with-authority-error/

 

Hope it helps.

Please let us know if it fixes the problem.

[Windows Server 2003 - Could not establish trust relationship for the SSL/TLS secure channel with authority error]

We have recently upgraded the SSL certificates on our servers to SHA-2 256 and this might cause a connectivity issue for some Windows 2003 servers.

 

To resolve this issue please install the following hotfix (you will need a Microsoft account):

https://support.microsoft.com/kb/968730

 

 

You can also download the hotfix for the (English only) directly here:

 

Windows Server 2003 (x86, English)

http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix262679/3790/free/375510_ENU_i386_zip.exe

 

Windows Server 2003 (x64, English)

http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix262679/3790/free/375531_ENU_x64_zip.exe

 

Windows XP (x86, English)

http://hotfixv4.microsoft.com/Windows%20XP/sp4/Fix251294/2600/free/375554_ENU_i386_zip.exe

[Kayako Integration]

Thank you, we will consider it for a future release.

[Terminal - Access Denied]

Glad you got this sorted.

[Notification type change ?]

We have received your email and an engineer is actively looking into this.

So far, we could not reproduce this issue, all the notifications from our Linux servers are coming in as push notifications.

 

What is the Linux agent version you are using?

[Package for Synology]

Hi,

 

No news just yet, it is a planned feature but we do not have an ETA just now.

[Notification type change ?]

It is very unlikely to be a bug, both Windows and Linux agents are not sending the notification directly but through our notification servers. 

 

Please email our support and we will investigate this further. Thank you!

[Server Modules Grayed Out]

Looks like you have disabled the server module(s). The notification settings for the disabled modules will not be available.

[Notification type change ?]

For now we have no plans to add any GUI to the new native agent.

[Notification type change ?]

Looks like the mobile device(s) you have registered on your account (if any) do not have push notifications enabled. In this case we will email the alerts.

 

Please contact our support team and we'll be happy to assist with this.

[Migration to new server]

Please contact our support team and we will help with the migration.

[Pulseway service stops after 20 seconds]

Please check that you have entered the username and password correctly.

[Mobile app multiple accounts]

We will consider this for a future release, thanks.

[ESET Support]

The new Windows agent is in the final QA stage and it is scheduled to be released in the next couple of days. 

[Detailed account lockout information]

We are working on this.

[Monitoring HP Raid Array Status]

Hi,

 

On HP Proliant servers you can install "HP ProLiant Smart Array Event Notification Service" which can be downloaded from the support page of your HP server or here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=MTX-e490f1753f2445968941396c39 . Also check out this article shows an example event generated by the service: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c01686968-4%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1408614962323.876444892.492883150

 

Once the notification service is configured to write to the event log you can use Pulseway to notify you when such events are written.

 

Marius

[Dashboard - All notifications list]

Hi,

 

We will consider adding this in a future Dashboard release, thanks for the feedback!

 

Marius

[ESET Support]

You're very welcome Barry.

 

We can send you a preview agent if interested, please email our support.

 

Marius

[ESET Support]

Hi Barry,

 

We will soon release the Windows agent and you will be able to configure it there.

 

Marius

[Failure to initialize Pulseway Web Service on server Dedicated Server]

You are very welcome Andrew!

 

Thank you for your help with this issue.

 

Regards,

Marius

[Failure to initialize Pulseway Web Service on server Dedicated Server]

Hi Andy,

 

Please contact our support by email and we will help with this issue.

 

Thanks

Marius