[Monitor DNS resolution]

Thanks, we will consider this for a future release.

[Raspberry PI]

Thank you, we have fixed the XML sample as well.

[high priority notifications]

Hi Gary,

 

For now you can set mute the sound of normal or low priority notifications for iOS / Android. The notifications will still come through.

 

We are looking into the disk space notification - and to allow a repeat of notification after 1 day or so.

 

Best Regards,

 

Marius

[Disk space report (all drives)]

Thanks,

 

We have this planned for a future release.

 

Marius

[Raspbian memory problem]

We have released a new agent ver. 4.3 that fixes this issue - your current agent should auto-update.

 

Thanks for your help!

 

Marius

[Syslog]

We have released a new agent ver. 4.3 that fixes this issue.

[OSX app for maverick]

Thanks, we will consider this as we are planning a Mac Dashboard as well.

[Package for Synology]

There are no workarounds, the Java version is no longer available.

[Send notification to specific devices]

Thank you,

 

This is something we are consider implementing in a future release.

 

Marius

[Package for Synology]

Thank you, we will surely consider this.

[SNMP Server Module]

Hi,

 

The SNMP server module is not available for the free accounts and for now it is only supported by the Windows agent. 

We are working to bring it to the Linux agent too.

 

Hope this helps.

Marius

[Raspbian memory problem]

Thank you, 

 

We are looking into this and will release an update to address the issue.

 

Marius

[Service does not start with windows?!]

The service starts at startup. 

 

What is the message when you press the "Validate Account" button in PC Monitor Manager app?

 

Marius

[There was no endpoint listening at]

Please contact our support using the support at mobilepcmonitor dot com with your account username and we will assist with this.

[Changing pswd on website gives error message]

Please send an email to support at mobilepcmonitor dot com with your account username and we will help with this.

 

Thanks

[Mobile App for Personal / Enterprise]

I don't think this is possible. The only solution would be to create an account on the Enterprise server for you and use the "Associated Accounts" features to see the work + home machines together.

[Updated roadmap]

Hi,

 

We will update it.

Thank you.

 

Marius

[There was no endpoint listening at https://..... when validating account]

Hi Roy,

 

Can you please email support at pulseway dot com - we will assist you with this.

 

Marius

[Internal / External IP - Push Service]

Hi,

 

On the IP address - the server will show the IP address the request came from.

 

As for the push notifications, can your server reach slv.pulseway.com and slv2.pulseway.com on port 443?

Please contact our support and we will do our best to help with this.

 

Thanks.

[Wrong CPU Usage]

Have you tried rebuilding the counters as suggested in this post?

[User Support Request]

Is the pcmontask.exe process running for the logged in user?

[User Support Request]

An icon should appear on the task bar (might be hidden). 

 

You can define a group policy and enable this option. Once saved, the group policy will propagate to all the systems in that group.

[Remotely Delete or Uninstall PC Monitor from server]

Use the PC Monitor Manager app - Manage Systems to delete the server.

Once you see the server online press the Remove button. The action will remotely delete the account info from that server.

[No systems monitored]

Hi, can you please contact our support team by email with your account username? Email support at mobilepcmonitor dot com

 

Thanks.

[KB: Windows Server 2003 or Windows XP usage]

If you plan on managing VMware vSphere from a system that is using Windows Server 2003 or Windows XP operating systems you must follow a few extra steps to get it working due to a known VMware issue with SSL Ciphers.

VMware KB: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2049143