Jump to content

Recommended Posts

  • Administrators
Posted (edited)

Hello Dan,

 

Please enable Diagnostic Logging on the problematic installation.

To enable Diagnostic Logging in the Manager -> Settings -> Diagnostics and then click on the Enable Diagnostic Logging. Wait until the service crashes then have a look in the logging file called trace.log inside PC Monitor's installation directory. If you find anything unusual please post here the log (after you remove any personal information).

 

Also you could look inside Windows Event Viewer (eventvwr.msc) to see why the service crashed.

 

Paul.

Edited by Paul

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...