PC Monitor Service Stops

[Steven Kemlo]

I run into an issue with one of my PC's no longer being able to run the PC Monitor Service. It seems to have started approx. 30 days ago. I've since uninstalled PC Monitor, rebooted and reinstalled with the same result.

The service will start, but will stop itself 10 secs later.

Anyone know what may be stopping the service? I've logged into the PC Monitor Manager and made sure it was connected.

[Marius]

this is not a bug - press the "Validate Account" button in the PC Monitor Manager - I suspect your user/pass is wrong.

[Steven Kemlo]

Thanks,

I did do that after I imported my saved settings and it validated. I've rebooted a couple of times since then, so following your advice above I find the password is wrong.

At least it's working again.

[Marius]

You're welcome, glad it works.

[micnav23]

I'm getting the same issue. However, I am able to validate the account. I see in the event viewer there is an error message about msvcr80.dll. I have included the event log below. I have uninstalled and reinstalled as well to no avail. Please advise. Thanks in advance. 

 

Faulting application name: PCMonitorSrv.exe, version: 4.0.4.0, time stamp: 0x525d1c1f

Faulting module name: MSVCR80.dll, version: 8.0.50727.8428, time stamp: 0x520b0ac2

Exception code: 0xc000000d

Fault offset: 0x000000000001da44

Faulting process id: 0x1a00

Faulting application start time: 0x01cecf2dbc65ccd4

Faulting application path: C:\Program Files\PC Monitor\PCMonitorSrv.exe

Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll

Report Id: fd322958-3b20-11e3-bebf-000272d50bdb

[Marius]

This is a .NET issue, we are investigating.

 

It appears to affect only a limited number of Windows 8.1 installations.

 

Could you please download and run the .NET Framework Repair Tool from:

http://www.microsoft.com/en-us/download/details.aspx?id=30135

 

Let us know if it fixes the issue.

[Paul]

You can refer to this thread too: http://forum.pulseway.com/topic/959-windows-81/