I'm getting the same issue. However, I am able to validate the account. I see in the event viewer there is an error message about msvcr80.dll. I have included the event log below. I have uninstalled and reinstalled as well to no avail. Please advise. Thanks in advance.
Faulting application name: PCMonitorSrv.exe, version: 4.0.4.0, time stamp: 0x525d1c1f
Faulting module name: MSVCR80.dll, version: 8.0.50727.8428, time stamp: 0x520b0ac2
Exception code: 0xc000000d
Fault offset: 0x000000000001da44
Faulting process id: 0x1a00
Faulting application start time: 0x01cecf2dbc65ccd4
Faulting application path: C:\Program Files\PC Monitor\PCMonitorSrv.exe
Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll
Report Id: fd322958-3b20-11e3-bebf-000272d50bdb
