Staff Mariale_Pulseway Posted Tuesday at 03:28 PM Staff Posted Tuesday at 03:28 PM Say hello to PSA AI Assist and the highly-requested Single Sign-On (SSO)! Boost your ticketing efficiency by up to 50% with 3 powerful features: 1️⃣ Smart Ticket Summary – Get concise overviews of ticket details, actions, and next steps at a glance. 2️⃣ Smart Writing Assistant – Easily generate polished, professional responses with AI-powered assistance. 3️⃣ Smart Resolution Summary – Quickly create detailed summaries of all actions taken during ticket handling. 💡 Want to learn more about PSA AI Assist? Check out this exclusive Knowledge Article.
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