Fix for "This application version is no longer supported, please update it"

[Paul]

We've discovered that some old installations of the Pulseway app are incorrectly displaying the "This application version is no longer supported, please update it" message. To resolve the issue, you just have to sign in again. Our development team is working on releasing an update that detects this situation and prompts you to re-authenticate automatically.

On the Android app, if you don't can't use the "Log out" function, just long press on the app from the home screen and select "Clear storage" and you should be prompted to authenticate when you open the app.

We apologize for the inconvenience caused.

-Paul

[SteveAtVarlink]

Hi. I have followed your instructions but I am still having this issue.

Not much point having a remote monitoring solution if the app does not work!

Edited Thursday at 07:24 AM by SteveAtVarlink