John C Posted April 29 Share Posted April 29 Hi, I am trying to install Pulseway on a Windows 2012 Server and I am getting the error above. There was a previous install which doesn't seem to have uninstalled properly. I'd appreciate some help on this... I have stopped all running Pulseway services - that I can identify but no luck. A second request: is there an uninstaller program available to completely remove a previous version of Pulseway? Link to comment Share on other sites More sharing options...
John C Posted May 3 Author Share Posted May 3 Nothing? No one has any ideas, thoughts or comments? Not even Pulseway staff? Wow! And a fruitless search for a contact form/email address where I can as a CUSTOMER contact Pulseway for technical support. Nothing again. Wow indeed! Will be sourcing an alternative RMM by end of year Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted May 3 Administrators Share Posted May 3 Hey @John C Thanks for reaching out Really sorry that it has taken us so long to get back to you. If you head to this article here: https://intercom.help/pulseway/en/articles/964192-error-1001-the-specified-service-already-exists and run the commands as an administrator then it should rectify the issue. If not please forward me your Pulseway email and I can raise a support ticket on your behalf. Thanks, Stefan Link to comment Share on other sites More sharing options...
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