ITiseasy Posted October 31, 2023 Share Posted October 31, 2023 Dear, We have setup the ticket system with email notification to the customer, the content of the note does get forwarded to the mail, however not the addons such as PDF or screenshots, is this possible to add or not? Link to comment Share on other sites More sharing options...
Administrators Anne Posted November 2, 2023 Administrators Share Posted November 2, 2023 Hey @ITiseasy Thanks for reaching out. If you add an attachment along with the note, The attachment will go to the enduser. I hope this makes sense and if have any more question's please ask away! Thanks, Stefan ITiseasy 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now