Is Pulseway down?

[Alec Hackbarth]

Is Pulseway down for anyone else? Getting 503 error on webpage, remote control and iOS app. Webpage unresponsive before error code. 

[Paul]

Hi Alec,

Apologies for that. We've installed an update to the EAP server and that went wrong. Everything should go right now.

-Paul

[Alec Hackbarth]

All good now! Thank you Paul. 

[Lukasz]

Hi All,

here in Europe we are still facing the issue. Any predictions when should it start to work?

[Anne]

Hey @Lukasz Thanks for bringing this to our attention. 

I'm really sorry that you have been facing issues. I'm going to dive further into this and if it's not an issue could you please DM me your email ID just in case I have to raise a support ticket I can still keep you clued in on what's happening. 

Thanks. 

-Stefan 

[Dan Gillett]

Our Pulseway is currently down, have not been able to log in all day. 

 

Thanks,

Dan Gillett

[Paul]

Hi Dan,

For the past hour we've been working on resolving a storage issue with our hosting provider, please check out this announcement post over here:

We will post updates as we have them. We appreciate your understanding.

-Paul

[Paul]

The service is now restored. We apologize for the inconvenience caused.

-Paul

[Breen81]

Pluseway down again?  It's hard for us to support customers remotely when our remote control down.  

[Paul]

Locking this thread, please use this thread instead as it has more context: 

-Paul

 

[Anne]

Hi @Breen81

Please refer to this post 

 

if you would like to be among the customers who wishes to be moved to the new data storage please reach out to me at stefan.mclaughlin@pulseway.com or to your account manager