We are working on Client portal and its troubleshooters, however we find the built in steps to be limiting for our needs. My questions is if there is a possibility to make custom steps in the troubleshooter so we can customize the troubleshooter with input for scripts etc.

Hi @ITiseasy Thanks for the question, 

In regards to your question, you have the ability to create your own troubleshooters and from there you can customize and assign to users accordingly. 

If you have any other questions fell free to drop me a DM or a reply.

Thanks

Thank you for your reply @StefanMcl_Pulseway,

I am curious where i can create such custom troubleshooter. Currently i see these options.

Hey @ITiseasy Thanks for the reply.

Could I ask what aspect you specifically want to customize? 

Thanks, 

Stefan 

Dear @StefanMcl_Pulseway, we would like to have the user put in a some sort of text in a textbox and we want to use that as a value for a variable in a script. So we can use the user input. This is what we need for now but there might be more stuff coming in the future

Related to this, I'd like to create a troubleshooter which allows the user the see the results of a script / task. Right now all output from the script seems to be lost or inaccessible

Edited October 10, 2024Oct 10 by Mike Shevenell
omission