Alec Hackbarth Posted November 2, 2022 Posted November 2, 2022 (edited) When cross referencing our asset lists, having the ability to quickly search our systems by Serial Number would be a major quality of life upgrade. As it stands, there is nothing in the search feature which allows us to look for a value that does not change as the device moves around from user to user. If someone obtains a device from an old user and the name is not updated or maybe we have an older field device with an obscure name schema from an ex-admin. If I don't know to search for that or the search feature doesn't think what I'm searching is close enough to the name, then I have to pull up the group that it *may* be in and search down each Asset Info tab trying to match that exact serial number manually. With a serial number, it's unique to that specific device and having the ability to cross reference purchase orders, receipts, asset lists, etc. to find lost or misnamed devices would be a HUGE help. Edited November 2, 2022 by Alec Hackbarth Rick Thatcher, ITCommander and Jamie Taylor 2 1
Jamie Taylor Posted November 3, 2022 Posted November 3, 2022 Hey @Alec Hackbarth, apprecaite your thoughts, please add your request to our roadmap so our dev team will look into it:Â https://pulseway.featureupvote.com/Â Thank you!
ITCommander Posted December 11, 2022 Posted December 11, 2022 Currently I'm testing pulseway and also I use currently the serial number in my RMM. So it is very helpful to have the serial number in the asset information on every device.
Frank Steffen Posted December 13, 2022 Posted December 13, 2022 (edited) This type of functionality shouldn't be a "Feature" even - it really should be standard/native within the app. Edited December 13, 2022 by Frank Steffen Rick Thatcher 1
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