Pulseway Remote Control Do Not Reconnect

[NovaComputers]

This was promised to be fixed long time ago and is still isn't. Every time I switch users on Windows 10, I get the reconnecting screen and never reconnect back, I have to close the Remote Session and Reconnect again.

If I log out the user, I get the Reconnecting screen and never reconnects back, I have to close the remote session and reconnect again.

If I restart the computer it doesn't reconnect back either.

When will this be fixed for good?

[Jamie Taylor]

Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day!

[NovaComputers]

Haven't heard from the team on this, where did raised the ticket?

[Jamie Taylor]

It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this.