Jump to content

Not working after upgrade to Win11Pro


LaMpiR
 Share

Recommended Posts

Hi. I have been using a free version and it has been amazing. Unftortunately, after I have upgraded my Win10 laptop to Win11, it's not working. I can start the manager, but I get the message that the service is not installed. Uninstalled everything, downloaded Pulseway_x64.msi and I get this error when trying to install it. After that, the old version cannot be removed.

Please help.

 

I have Windows 11 Pro 21H2.

p.png

Link to comment
Share on other sites

  • Administrators

Hi there,

Try running the following command as an administrator and then restart the Pulseway Manager app:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"

-Paul

Link to comment
Share on other sites

1 minute ago, Paul said:

Hi there,

Try running the following command as an administrator and then restart the Pulseway Manager app:

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"

-Paul

Hi. Tnx for the quick reply. This is what I get.

Quote

 

C:\WINDOWS\system32>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe"
Microsoft (R) .NET Framework Installation utility Version 4.8.4161.0
Copyright (C) Microsoft Corporation.  All rights reserved.

Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\Pulseway\PCMonitorSrv.exe' or one of its dependencies. The system cannot find the file specified..

C:\WINDOWS\system32>

 

 

Link to comment
Share on other sites

  • Administrators

It looks like the Pulseway agent isn't even installed. That's odd. Your best bet would be to copy the Pulseway folder from another computer and then manually register the service.

Alternatively try using a tool such as CCleaner to remove the Pulseway app registration from the registry.

-Paul

Link to comment
Share on other sites

4 minutes ago, Paul said:

It looks like the Pulseway agent isn't even installed. That's odd. Your best bet would be to copy the Pulseway folder from another computer and then manually register the service.

Alternatively try using a tool such as CCleaner to remove the Pulseway app registration from the registry.

-Paul

I have removed it completely and tried to install it again when I got the error from the picture in the first post.

Edited by LaMpiR
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...