Hide unused PSA ticket fields

[TonyC]

There are quite a few fields in the ticket screen we don't use and this makes it more cluttered than it needs to be.

It also makes it more likely the fields we do want completed sometimes get missed.

Can you enable hiding of fields that are not needed in the ticket screen?

Also can we edit what fields are compulsory?

 

[Jamie Taylor]

Hey @TonyC, thanks for your suggestions. Please feel free to drop your suggestions in our roadmap list, so our team will work on it based on the priorities: https://pulseway.featureupvote.com/