Dan5150 Posted July 6, 2012 Share Posted July 6, 2012 I recently bought the Samsung galaxy note and installed pc monitor on it. For some reason over wifi and cell network I can't control my pc. It was working on my old phone just a few days ago. It works fine over wifi on mt iPad. The ports are forwarded and I've validated and restarted the monitored pc but no luck. Any ideas? Link to comment Share on other sites More sharing options...
Staff Calin Posted July 6, 2012 Staff Share Posted July 6, 2012 Hello, Can you verify the device policy ? Link to comment Share on other sites More sharing options...
Marius Posted July 6, 2012 Share Posted July 6, 2012 As well, check the Devices tab in PC Monitor Manager and see if the new device is authorized. Link to comment Share on other sites More sharing options...
Dan5150 Posted July 6, 2012 Author Share Posted July 6, 2012 I checked the device policy and it was set at full acess. I also deleted and reinstalled the device. Link to comment Share on other sites More sharing options...
Marius Posted July 7, 2012 Share Posted July 7, 2012 Open PC Monitor Manager on that computer and go to the Devices tab. Make sure the device is authorized - eventually remove it from that list and add it again. Link to comment Share on other sites More sharing options...
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