Hello.
I think the Pulseway is really good. There is always some room for improvement... What I did not notice during the test, or was not aware of: The push system is really in need of revision. With the following one would also simplify many processes and solve problems!
# Interest
What is the interest of the technician and billing?
When? Date + time
- What? A SHORT text with keywords for copy & paste. Now there is too much text.
Status
# Push
It would make sense to make ONE, BIG window with the messages.
Sorted by date/time
Critical, Important, Normal, Low --> defined with colors (or as text)
Acknowledge --> very important. Then there are no TWO messages (like now) when a system restarts. That makes only useless work.
Status --> In progress --> Because otherwise 2 technicians start to work on the problems at the same time. This is really missing.
Unclassified. --> here you can put problems, which are not problems. E.g. a USB dongle that has no free memory.
Here you can see at "Zabbix" a really perfect treatise of this topic. This should really be implemented.
Hello.
What I did not notice during the test, or was not aware of: The push system is really in need of revision. With the following one would also simplify many processes and solve problems!
I think the Pulseway is really good. There is always some room for improvement...
# Interest
What is the interest of the technician and billing?
# Push
It would make sense to make ONE, BIG window with the messages.
Here you can see at "Zabbix" a really perfect treatise of this topic. This should really be implemented.