Jump to content
Pulseway 9.12 is Out!

Autoresolve tickets after followups have been completed

NEWUSER

By NEWUSER
in General

 Share

Recommended Posts

NEWUSER

NEWUSER

Posted
Posted

Hi,

  1. Is there a way where the tickets can be auto-resolved after follow-ups have been made or let's say within 7 days of ticket opening?

Also if it can be re-opened later without affecting SLAs upon client's request?

Any help or advise would be appreciated.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
×
×
  • Create New...