.

[Jason Willis]

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Edited June 8, 2021 by Jason Willis

[Paul]

Hi Jason,

That's probably the root Company Name. You use it when you login to psa.pulseway.com.

-Paul

[Jamie Taylor]

Hey Jason, 

Please raise a support ticket to support@pulseway.com as it is the best way to share the requested details. 

[Jason Willis]

.

Edited June 8, 2021 by Jason Willis

[Paul]

Hi Jason,

Your PSA company name is METCloud, the API URL you want to call is https://psa.pulseway.com/api/servicedesk/tickets (docs). Here's (link) the documentation for the Authentication flow.

-Paul

[Jason Willis]

.

Edited June 8, 2021 by Jason Willis

[Jason Willis]

.

Edited June 8, 2021 by Jason Willis

[Jamie Taylor]

Hey Jason, 

 

Our team has created a ticket regarding this issue and you will get a response from us shortly. Please check your email for the same.

 

Thank you,