We have a local user at one of our managed sites that is using RDP to log in to a server to run a program. This RDP session runs completely separately from our Pulseway session with the same user name. I'm assuming this is normal, but I'm curious as to how Pulseway initiates a separate session without dumping the other session. 

Hi there,

Pulseway doesn't interfere with the remote desktop services as it doesn't rely on the RDP protocol to control the computer. We use a proprietary protocol which doesn't consume CALs for remote sessions.

-Paul

For Windows machines, RDP. You can RDP into Linux very nicely as well (Windows 10 allows this from a Windows host to a local Ubuntu Linux VM). There are other choices with advantages and disadvantages, such as VNC, Dameware Remote Control, etc.