Jump to content
View in the app

A better way to browse. Learn more.
Pulseway

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Need help to reinstall the agent

Posted

So, i downloaded the Pulseway_64 to windows, and installed and runned it, and was all ok. Then i turned of the pc and when i came back some time later, and the agent just vanished, was NOWHERE. Then i tried to reinstall it, but a messsage said "Error 1001. The specified service already exists". Then i tried to clean the pc from any pulseway file and reinstall, but ended in the same place. May someone help me?

Featured Replies

  • Administrators

Hi there,

Chances are that the agent was installed under a different user. You can reinstall it by deleting the service registration by running as an administrator: 

sc delete "PC Monitor"

You don't really need to reinstall it, just open the Pulseway Manager app from C:\Program Files\Pulseway\PCMonitorManager.exe

-Paul

I followed the advice above and it didn't remove the service. The installer continued to stop with "Error 1001"

 

I removed the following folder from the registry and then rebooted (IMPORTANT YOU MUST REBOOT) 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PC Monitor

 

You can also just rename the Pulseway folder in Program Files. 

Create an account or sign in to comment

Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.