So, i downloaded the Pulseway_64 to windows, and installed and runned it, and was all ok. Then i turned of the pc and when i came back some time later, and the agent just vanished, was NOWHERE. Then i tried to reinstall it, but a messsage said "Error 1001. The specified service already exists". Then i tried to clean the pc from any pulseway file and reinstall, but ended in the same place. May someone help me?

Hi there,

Chances are that the agent was installed under a different user. You can reinstall it by deleting the service registration by running as an administrator:

sc delete "PC Monitor"

You don't really need to reinstall it, just open the Pulseway Manager app from C:\Program Files\Pulseway\PCMonitorManager.exe

-Paul

I followed the advice above and it didn't remove the service. The installer continued to stop with "Error 1001"

 

I removed the following folder from the registry and then rebooted (IMPORTANT YOU MUST REBOOT)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PC Monitor

 

You can also just rename the Pulseway folder in Program Files.