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Not receiving notifications

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Hi,

 

Since yesterday, I am not receiving new live notifications on my iPhone/iOS 12.4.1

Someone noticed that too ?

 

I tried the fly mode, restarting the phone but nothing changed. On other side, I asked a colleague which have an Android phone at hand, it seems its working.

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Hi.

Same problem here.

I still get no push notifications on iOS since three days.

Tested on several devices from iOS 9/12/13 and version 6.6 to 6.6.2 of Pulseway.

Hope it will be fixed soon. We're only working with Apple devices.

Best regards from Germany

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Hi there,

We did resolve the issue on Friday, can you try to close the app and open it again so it re-registers? See if that resolves the issue.

-Paul

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17 hours ago, Paul said:

Hi there,

We did resolve the issue on Friday, can you try to close the app and open it again so it re-registers? See if that resolves the issue.

-Paul

Sorry, no luck.

Tried to delete ALL devices in web app, uninstall/re-register iOS apps (also with "Reset all" option) but still no push notifications on any device. :(

 

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Hello, i have same problem after ios 13 upgrade. Tried restart, clear all data in app. Nothing works. App not showing red notif numbers on it. Thanks Jiri

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Hello, I have the same problem. Notifications stopped either after upgrading to ios 13 or after enabling two factor authentication. Thank you for your help. Petr

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Hi.

Just seen there is version 6.6.3 in iOS app store released.

I installed the update on one device but the notification problem is not solved. :mellow:

Okay, the issue is not mentioned in the changelog yet. So I guess (and hope ;)) you are still working on it...

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THANK YOU VERY MUCH from Germany! Push notifications work like a charm again.

You saved my (admin) life! :D

Greetings to your team, great work!

PS: the new Remote Control feature seems to be very cool. I'm really excited what comes next.

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