Hi,

 

Since yesterday, I am not receiving new live notifications on my iPhone/iOS 12.4.1

Someone noticed that too ?

 

I tried the fly mode, restarting the phone but nothing changed. On other side, I asked a colleague which have an Android phone at hand, it seems its working.

Hi @Flalpalay,

Thank you for contacting us. We are currently working on this issue and it will be fixed today.

Hi.

Same problem here.

I still get no push notifications on iOS since three days.

Tested on several devices from iOS 9/12/13 and version 6.6 to 6.6.2 of Pulseway.

Hope it will be fixed soon. We're only working with Apple devices.

Best regards from Germany

Hi there,

We did resolve the issue on Friday, can you try to close the app and open it again so it re-registers? See if that resolves the issue.

-Paul

17 hours ago, Paul said:

Hi there,

We did resolve the issue on Friday, can you try to close the app and open it again so it re-registers? See if that resolves the issue.

-Paul

Sorry, no luck.

Tried to delete ALL devices in web app, uninstall/re-register iOS apps (also with "Reset all" option) but still no push notifications on any device. 

 

Thanks for checking. I'll do some digging to see what's going on.

-Paul

Hello, i have same problem after ios 13 upgrade. Tried restart, clear all data in app. Nothing works. App not showing red notif numbers on it. Thanks Jiri

Hello, I have the same problem. Notifications stopped either after upgrading to ios 13 or after enabling two factor authentication. Thank you for your help. Petr

Edited December 10, 2024Dec 10 by Paul
Removed formatting

Thanks everyone for posting, we're looking into the issue as we speak.

-Paul

Hi.

Just seen there is version 6.6.3 in iOS app store released.

I installed the update on one device but the notification problem is not solved.

Okay, the issue is not mentioned in the changelog yet. So I guess (and hope ) you are still working on it...

We are still working on the issue. We're sorry for the delay.

-Paul

We've identified the issue and released an update. Can you check again now?

-Paul

Great. notifications started to work properly. Thanks for the repair. Petr

Thanks for letting me know. Glad to hear it works now .

-Paul

THANK YOU VERY MUCH from Germany! Push notifications work like a charm again.

You saved my (admin) life!

Greetings to your team, great work!

PS: the new Remote Control feature seems to be very cool. I'm really excited what comes next.

Thanks everyone.

PS: Check out our Roadmap over here for what's coming next:

 

-Paul