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AntiVirus Reporting Delay

David
in Web Application

Featured Replies

Posted

There seems to be a delay in the Web-App AntiVirus section (Kaspersky Lab agent integration). Yesterday I received a notification that multiple threats had been detected on a client machine. Today, these threats do not appear in the "Events" tab or the "History" tab.

My understanding is that "Events" are threats that have not been dealt with yet, whereas "History" is threats that have either been quarantined or deleted... Therefore, based on the applied Group Policy, these threats should be quarantined and should appear in the "History" tab...?

This is not the first time I've noticed this delay. What am I missing?

  • 4 weeks later...
  • Staff

Hi @David,

We report about all detected events as soon as Kaspersky agents logs them, therefore it is possible that that threat was removed by Kasperske later and that is the reason why it is no longer shown.

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