We just found an issue with the QuickBooks export utility. Confirm your data exports.
- We use time sheet rounding of 15 Min per ticket. So, if we charge 11 Min on a ticket for tech work, the system rounds it up to 15 min for invoicing. (Perfect just what we wanted.)
- The actual data in the ticket for time is 11 Min. The PSA invoice to the client is 15 Min.
- When we export our data into QuickBooks using the PSA QuickBooks desktop utility, the data exported to QuickBooks is 11 Min (Actual not Invoiced)
* So if you are using time rounding, the PSA to send your invoices and QuickBooks for your accounting confirm your data.
Hi PSA users,
We just found an issue with the QuickBooks export utility. Confirm your data exports.
- We use time sheet rounding of 15 Min per ticket. So, if we charge 11 Min on a ticket for tech work, the system rounds it up to 15 min for invoicing. (Perfect just what we wanted.)
- The actual data in the ticket for time is 11 Min. The PSA invoice to the client is 15 Min.
- When we export our data into QuickBooks using the PSA QuickBooks desktop utility, the data exported to QuickBooks is 11 Min (Actual not Invoiced)
* So if you are using time rounding, the PSA to send your invoices and QuickBooks for your accounting confirm your data.
* Yes I have notified support.