Hello we have a PC that has been showing offline for over 3 weeks now even though its is on, i assumed there was a problem with PC monitor and follwoing other posts on this forum decided it may be best to uninstall and reinstall but when i try to uninstall from Add/Remove Programs i recieve the following error and it will not uninstall;

Error 1001. Unable to get installer types in the C:\Programs Files\PC Monitor\PCMonitorSrv.exe assembley. --> Unable to load one or more of the requested types, Retrieve the LoaderExceptions property for more information.

This system is a Windows 7 32bit

Any Help would be appreciated.

Simply delete the software from the installation folder and remove HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PC Monitor from the registry. Reboot the computer and you will be able to install it again.

Thanks for that it worked, do you have any idea what causes this as im positive i have a few other clients affected by this?

Hello,

You can view more precise informations using this application which Microsoft has provided. If you consider the informations are related to a PC Monitor bug post here the output too. I use PC Monitor on a few machines as well and I never experienced this problem before.

Paul.