Jump to content
View in the app

A better way to browse. Learn more.
Pulseway

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

[Reqest] Various Improvements

Colm Whelan
in General

Featured Replies

Posted

Well, they're improvements in my estimation!

  • Changes to some default settings
    • Set a default invoice template so that I don't have to choose it every time
    • Set Ticket Notes to "Internal" by default or at least make it an available choice
    • Set "Work Email" and "Office Phone" as defaults on Contacts
    • Set a default "Ticket Type" for new Tickets
    • Set a default Queue for tickets
  • Zapier Integration - I'd really like to integrate the PSA with https://www.quotientapp.com/ as the in built quoting is pretty terrible.  It clunky and ugly and not likely to improve one's chances of getting a purchase order.
  • Please add the ability to create a ticket directly from an opportunity\quote with any associated charges added to the ticket
  • Mailchimp Integration for contacts (see Zapier either) would be nice

 

There's more while I'll add here as I notice them.

  • 2 weeks later...

+1 to most of these. These are small details, but when you live all day in PSA, they make a HUGE difference, particularly these Default Settings.

Create an account or sign in to comment

Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.