Jump to content

Customer questionnaires


Recommended Posts

  • Staff


Have you tried to modify the email template to include the survey, which is sent to the customer when the ticket is closed? This notification is sent by the workflow. Please read more about the workflows from here and email templates from here.

Please let me know if you have any further questions regarding this.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...